You can enter your postcode on our website and it will tell you if we
deliver in your area and when. If your home address is not included in
our delivery area, maybe your work address is. If we deliver to you that’s
great! You can shop online and set up your desired box types plus extras
to be delivered to you weekly, fortnightly or just occasionally. Plus,
remember we also have our vending machine where you can call and
purchase our in-season produce! We hope to widen our delivery area as
the business grows, so if we do not yet deliver to your area please leave
us your email address and we will contact you if we start to deliver to
Unfortunately, this is not how our box scheme works. We put together
the seasonal selection each week allowing our customers to enjoy a
variety of local produce. We also include a recipe every week so that our
customers can try different cookery ideas. However, if there is a
vegetable or fruit item that you dislike we will a make a note of it and if
it appears in the box selection we will substitute it for something else of
the same value.
You are not in a contracted delivery scheme where you have to get
every week. You can cancel your delivery at any time providing you give
at least 48 hours’ notice before your next delivery and that you are paid
up to date. Managing your own orders online allows you to control the
frequency of deliveries. Weekly, fortnightly or even occasional deliveries
are available but please allow 48 hours’ notice on any changes or
cancellations to keep our harvesters happy.
We cannot give you a specific time for your delivery but you don’t need
to be at home when we deliver your box! Just provide us with the
delivery instructions in the ‘Payment & Account Details’ of your account
and our delivery drivers will leave your box covered in the desired place
e.g. the garage.
Simply leave out your empties in your arranged place and we will collect
and re-use them. Please try and keep your empties covered or in a
sheltered area to avoid damage from any winter or wet weather
If you have any issues regarding the produce in your box, please do not
hesitate to contact us and we will help to resolve the matter. All
questions from our customers are very important to us no matter how
big or small!
Yes, you can! If you missed getting your order in on time for delivery or
live locally and want a one of order, then please contact us and we will
arrange to leave your box in a locker at our vending machine for you to
collect. Note - boxes must be pre-paid.
Yes, we offer gift boxes & hampers too! If you want it delivered to
another address, please do not change the address on your account-
simply contact us and we will ensure your gift is delivered to the correct
You can manage this on your account. Select ‘Manage your orders’ then
‘View, edit, order for a specific date’ and your orders will be displayed
for the next 6 weeks. You can then edit or remove your orders.
Remember that although you may not want an order weekly or
fortnightly you can add any box type just occasionally-just choose the
week you would like it delivered.
When logging in select ‘Forgot my password’ and enter you email
address or customer number and a temporary password will be emailed
to you. Use this password to login and then select ‘Change your
password’ under the ‘Payments & Account Details’ option.
Don’t panic this can be easily fixed. Select ‘Manage your Orders’ on your
account and then ‘Make a regular order’ and select the box type you
want. If you have cancelled your order for the current week and it is past
the 48hour deadline to order get in contact with us through email or
phone and we will add your order to that week’s delivery if it is not too
This will depend on your family size and the cost of potatoes that time of
the year. However, you can order from the 'Extras' section allowing you
to bulk up on basic items that you would use a lot during the week.
'Extras' are only available when ordered with one of the box types.
After our long Northern Irish winter, the crops season will come to an
end and the new season crops will not be ready for harvest. This period
is traditionally known as ‘The Hungry Gap’, where we start to run out of
local produce in the fields before our tasty new season crops are ready
in early Summer. ‘The Hungry Gap’ phase usually lasts the month of
May. This means that filling the boxes with local produce becomes
virtually impossible before the new season produce is ready. During this
period, we may have to include imported produce to compliment the
local crops available.
Select ‘Manage your orders’ then ‘View, edit, order for a specific date’
where your next 6 weeks’ orders should be displayed. To cancel regular
orders, select ‘Edit regular orders’ and then remove your box types. If
receiving a box weekly or fortnightly does not work out for you, please
contact us so that we can improve our Box Scheme. Remember-
although you may not want a regular order you can still add occasional
orders if and when desired.
No problem, you can manage your orders from your account. Select
‘Manage your orders’ then ‘View, edit, order for a specific date’ and your
orders will be displayed for the next 6 weeks. You can then edit or
remove your order.
We do not market FlavourFirst as Organic as we cannot guarantee that
all the produce delivered is organic. We market ourselves as fresh, local
and seasonal. However, the crops that we grow ourselves use minimal
chemicals and occasionally we do source produce from organic growers
and include it in the boxes.
We don’t want to give you fruit or vegetables you don’t like so make
sure to enter your preferences on your account. Select ‘Payments &
Account Details’ and then ‘Likes and Dislikes’. This is where you can
enter what you dislike and we will make sure you never receive this in
any of your box types. If there is a fruit or vegetable that you like, please
let us know in your ‘Likes’ and we will try to include it in your box.
In Donaghadee we grow a very extensive range of veg as chemically free
as we can, both in our fields and poly tunnels. We also have other local
growers around Newtownards and Comber growing other types of veg.
The mushrooms and apples follow tradition and come from Armagh.
However, during ‘The Hungry Gap’ you may find more imported produce
in your box.
We grow and source local fruit whenever possible but do have to rely
heavily on imports due to our weather.
We only supply Free Range Eggs fresh from our farm. Our flock of hens
are supplement fed with second grade produce. They’re some yolks!